Commercial Transaction Disclosure
(Based on Japan's Specified Commercial Transaction Act)
Business Operator
Cretomo
Manager
Kazuhiko Harada
Business Address
Will be disclosed promptly upon request.
Contact Information
Phone: Will be disclosed promptly upon request.
Email: support@booksnap.io
* Inquiries should be made via email.
Service Pricing
Please refer to our pricing page for current plan rates.
All prices are displayed including applicable taxes.
Payment Terms and Methods
Payment Timing: Advance payment required upon service commencement
Payment Methods:
• Credit cards (Visa, Mastercard, American Express, JCB)
• Debit cards
• Other payment methods supported by Stripe
Payment Period: Monthly plans are charged monthly, annual plans are charged annually with automatic renewal
Service Delivery
Service access is provided immediately upon payment completion.
Additional Fees
There are no additional fees beyond the basic service charges.
However, customers are responsible for their own internet connection costs.
Exchanges and Returns
Refund Conditions:
• Due to the digital nature of our service, refunds are generally not provided.
• However, we may provide individual consideration for cases where serious service issues attributable to our company persist and prevent service usage.
• If you wish to request a refund, please contact our support team first.
Return Period: Within 14 days of contact when applicable
Return Shipping: Not applicable for digital services
Delivery Time
Service access is granted to your account immediately upon payment completion.
Typically, you can begin using the service within 1 minute of payment completion.
Subscription Cancellation
Subscription services can be cancelled at any time through your account settings.
Upon completion of cancellation procedures, service will be discontinued from the next renewal date.
Other Terms
Use of this service is subject to our separately defined Terms of Service.
Please refer to our Terms of Service for detailed information.
Updates to This Disclosure
This disclosure may be updated without prior notice due to legal amendments or business changes.
Please check this page for the most current information.