Privacy Policy

Introduction

At BookSnap (operated by Cretomo, hereinafter referred to as "the Company"), we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and protect your personal information when you use our book note-taking application service.

Information We Collect

Information You Provide

• Account information (name, email address, password)
• Profile information
• Book information and notes you create
• Tags and comments you create
• Information provided when contacting support

Automatically Collected Information

• Access logs (IP address, browser type, access date and time)
• Device information (OS, device type)
• Service usage information

How We Use Your Information

We use your personal information for the following purposes:

• Providing and operating our service
• User authentication and account management
• Customer support
• Service improvement and development
• Communication regarding important service updates
• Legal compliance

Information Sharing

We do not sell, trade, or share your personal information with third parties, except in the following cases:

• When you have given your explicit consent
• When required by law or legal process
• To trusted service providers who assist in operating our service (under strict confidentiality agreements)
• To protect the rights, property, or safety of our company, users, or the public

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and limiting access to authorized personnel only.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete your personal information, though some information may be retained for legal or technical reasons.

Your Rights

You have the following rights regarding your personal information:

• Right to access and review your personal information
• Right to correct inaccurate information
• Right to delete your personal information
• Right to object to processing of your personal information
• Right to data portability

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our service. These technologies help us remember your preferences, analyze service usage, and provide personalized content. You can control cookie settings through your browser preferences.

Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to such third-party services. We recommend reviewing the privacy policies of any third-party services you use.

Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date below.